Kiss981 takes the privacy of every member seriously. This document clearly outlines what data we collect, how it is used, who can access it, and what rights you hold as a user under our privacy policy. Protecting your personal information is not optional – it is our responsibility.
The kiss981 Privacy Policy is more than a formality – it is a concrete commitment to every Malaysian player about how we handle your data
All personal data you provide to kiss981 – from your name and phone number to financial transaction details – is encrypted using the same 256-bit SSL protocol used by leading Malaysian banks. This means your information cannot be read by unauthorized parties, even in the event of an interception attempt.
Kiss981 has never and will never sell, rent or trade your personal data to third-party advertisers for marketing purposes. Your data belongs to you – it is not a commodity we deal in. We generate revenue through the gaming services we provide, not by selling player information.
Only kiss981 staff who require access to your data in order to carry out their specific duties – such as the customer support or finance teams – are granted access. All access is automatically logged and monitored, and any unauthorised access is detected and reported immediately.
All of kiss981's data handling practices comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that every aspect of the collection, processing and storage of your data meets the legal requirements set by the Personal Data Protection Commissioner of Malaysia.
Kiss981 gives you real control over your data. You can request access to the data we hold, correct any inaccurate information, request deletion under certain circumstances, and withdraw consent for marketing communications at any time through your account panel.
Don't want to receive promotional emails or marketing notifications from kiss981? You can unsubscribe with a single click from any of our emails, or disable notifications directly from your account settings panel. Opt-out requests are processed within 48 hours and we will not contact you for marketing purposes after that.
This Privacy Policy outlines kiss981's personal data handling practices and applies to all users of our platform. By registering an account or using any kiss981 service, you agree to the collection and use of data as described in this document. If you have any questions about your privacy, the kiss981 support team is ready to help.
Kiss981 collects various types of information to enable us to provide you with a secure, seamless and personalised service. The following are the categories of information we collect along with an explanation of why each is collected:
| Data Category | Example Information | Reason Collected |
|---|---|---|
| Identity Data | Full name, identity card number (MyKad), date of birth, gender | Identity verification (KYC), legal compliance, fraud prevention |
| Contact Data | Malaysian phone number, email address, state of residence | Account communications, security OTPs, transaction notifications |
| Financial Data | Deposit & withdrawal records, payment methods used, transaction history | Payment processing, transaction verification, AML compliance |
| Game Data | Betting history, games played, wins & losses, session duration | Game management, dispute resolution, responsible gaming |
| Technical Data | IP address, device type, web browser, operating system, access logs | Account security, fraud detection, platform optimization |
| Cookie Data | Session cookies, preference cookies, device identifiers | Platform functionality, usage analytics, experience personalization |
We do not collect information that is unnecessary for the delivery of our services. The principle of "minimum necessary collection" is central to kiss981's approach to privacy. Sensitive information such as credit card numbers is never stored directly on our servers – it is handled entirely by licensed payment providers who are fully responsible for its security.
Data collected by kiss981 is used only for specific, legitimate purposes. We do not use your data for any purpose not stated in this policy without first obtaining your additional consent.
Kiss981 does not sell, rent or disclose your personal data to third parties for marketing purposes. However, in delivering our services, we may need to share data with a limited set of third-party categories in certain situations:
Every third party that works with kiss981 is contractually required to maintain the same data security standards that we apply internally. We conduct regular security reviews of all our third-party partners to ensure ongoing compliance.
Kiss981 continuously invests in security infrastructure to ensure your data is protected at every stage – in transit, in processing and in storage. The technical and organisational security measures we implement include:
Despite all these security measures, no system is entirely immune. In the unlikely event of a data breach that may affect your information, kiss981 is committed to notifying affected users within a reasonable timeframe in accordance with applicable legal requirements.
Kiss981 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the kiss981 website. The following are the types of cookies we use:
| Cookie Type | Purpose | Period | Required? |
|---|---|---|---|
| Maintaining your login session while browsing the platform | Until logout | Yes | |
| Prevention of cross-site request forgery (CSRF) and other security attacks | Session | Yes | |
| Stores your preferences such as language, theme and game settings | 1 year | Optional | |
| Helps us understand how users interact with the platform for continuous improvement | 90 days | Optional | |
| Stores the responsible gambling limits and settings you have configured | Until changed | Yes |
You can manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note, however, that blocking required cookies may affect the functionality of the kiss981 platform – for example, you may need to log in again each time you navigate to a new page if session cookies are blocked.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and kiss981's privacy policy, you have several important rights regarding your personal data. Below are those rights and how to exercise them:
You have the right to request a copy of the personal data we hold about you. Data access requests can be submitted by email to support@kiss981.best and we will respond within 14 working days.
If any data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update certain information (such as your phone number) directly from your kiss981 account panel.
In certain circumstances, you may request the deletion of your personal data. Note: We may be legally required to retain certain records (such as financial transaction records) even after a deletion request.
You may object to the processing of your data for direct marketing or profiling purposes at any time. Objection requests will be processed within 48 hours and you will not receive any further marketing communications after that.
You have the right to receive your personal data in a machine-readable format (CSV or JSON), allowing you to transfer it to another service provider should you wish to do so.
For data processing based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the validity of any processing that took place prior to your withdrawal.
To exercise any of the rights above, contact the kiss981 privacy team by email at support@kiss981.best, stating the right you wish to exercise and the relevant details. We will verify your identity before processing the request to protect your account security, and will respond within the timeframe prescribed by law.
Kiss981 retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by applicable law. Retention periods vary by data type:
Once the retention period has expired and there is no longer a legitimate legal or business reason to retain the data, kiss981 will securely delete or anonymise it in accordance with our established data deletion procedures.
Kiss981's primary servers are located in licensed data centres that comply with international security standards. For certain operations, data may be processed at other locations – in such cases, we ensure equivalent protection is applied to your data in accordance with the principles of Malaysia's Personal Data Protection Act 2010.
Kiss981 reserves the right to update this Privacy Policy from time to time to reflect changes in our data handling practices, new legal requirements, the addition of new services, or user feedback. All changes will be clearly indicated with an effective date.
When material changes are made to this Privacy Policy – that is, changes that may significantly affect your privacy rights – kiss981 will notify you through:
Continued use of the kiss981 platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree with the changes made, you may close your account by contacting the kiss981 support team before the effective date of those changes.
If you have any questions, concerns, or complaints regarding your privacy or how kiss981 handles your personal data, we encourage you to reach out to us directly. Our team is ready to assist and is committed to addressing every privacy inquiry with the seriousness it deserves.
If you are not satisfied with kiss981's response to your privacy enquiry after contacting us directly, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia through the official channels provided by the Department of Personal Data Protection.
In the online betting industry, trust is the most valuable asset – and trust begins with responsible data handling. Many Malaysian players hesitate to register on online platforms due to concerns about the security of their personal information. These concerns are valid and kiss981 takes them seriously.
Since kiss981 was founded, we have continuously invested in privacy and security infrastructure that goes beyond the minimum requirements set by law. For us, PDPA compliance is a starting point – not the final standard. We are always looking for better ways to protect your data, not simply ticking legal checkboxes.
Our approach to privacy also reflects a broader value – that every Malaysian player who trusts kiss981 with their personal information deserves the best protection we can provide. From skilled workers in the Klang Valley playing slots after work, to EPL football fans in Johor Bahru placing weekend bets – everyone in our community deserves to feel safe.
We also want to make clear that transparency is not just a buzzword at kiss981. That is why this Privacy Policy is written in plain, easy-to-understand language rather than obscure legal jargon. If any section is unclear to you, reach out to our support team and they will walk you through it patiently.
While kiss981 does everything on our end to protect your data, account security is a shared responsibility. There are a few simple steps you can take to safeguard your own privacy when using our platform.
First, enable two-factor authentication (2FA) for your kiss981 account. This adds an important security layer that ensures no one can log in to your account even if they know your password. You can activate 2FA directly from the security settings panel in your kiss981 account.
Second, use a strong, unique password for your kiss981 account — do not reuse passwords from other accounts. A strong password combines uppercase and lowercase letters, numbers, and symbols. You can change your password at any time from your account settings panel.
Always log out of your kiss981 account when you are done playing, especially if you are using a shared device. Do not save your login credentials in the browser on any shared device.
Fourth, if you receive any communication claiming to be from kiss981 that asks for sensitive information such as your password or bank card details, do not respond. kiss981 will never request such information via email or SMS. Contact our support team directly through the platform to verify the authenticity of any suspicious communication.
Your gaming data at kiss981 is also used to identify signs of problematic play habits – this forms part of our responsible gaming commitment. This data is used solely to support you, and for no other purpose. kiss981 provides deposit limit, loss limit, and self-exclusion tools that can be activated from your account panel. For players aged 18 and above only. If you need assistance, please contact Talian Kasih: 15999.
Register a free account at kiss981 today and join over 500,000 Malaysian players who have trusted us to keep their data safe and their gaming experience enjoyable.
For players aged 18 and above only. Bet responsibly. Learn more.